FDD Analysis Report
Glass Doctor
Glass Doctor SPV LLC
Key Metrics At-a-Glance
See FDD
See FDD
See FDD
of gross sales
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of gross sales
See FDD
201 units
N/A
Not disclosed
About This Franchise
## Executive Summary
Glass Doctor is a well-established glass repair and replacement franchise that has been operating since 1977 and is part of the Neighborly family of home service brands. With a total investment range of $155,400 to $323,100 and average gross sales of $629,081, Glass Doctor offers entrepreneurs entry into the essential services industry with strong brand recognition and corporate backing. The franchise serves automotive, residential, and commercial markets, providing multiple revenue streams for franchisees.
## The Numbers
**Initial Investment:** - Total Investment: $155,400 - $323,100 - Franchise Fee: $59,900 (varies by territory size) - Veterans Discount: 20% off initial franchise fee (VetFran program)
**Ongoing Fees:** - Royalty Fee: 5% of gross sales - Marketing Fee: 2% of gross sales
**Financial Requirements:** - Liquid Capital Required: $50,000 minimum - Net Worth Required: $250,000 minimum
**Financial Performance:** - Average Gross Sales: $629,081 - Estimated Earnings: $75,490 - $94,363 - Franchise Payback Period: 3.2 - 5.2 years
## The Business Model
Glass Doctor operates as a comprehensive glass services provider, serving multiple market segments with distinct revenue opportunities.
**Service Categories:** - Automotive glass repair and replacement - Residential glass services (windows, doors, mirrors) - Commercial glass services (storefronts, office buildings) - Emergency glass services - Custom glass solutions
**Market Segments:** - Auto glass specialists - Home and business services - Combination franchise opportunities - Insurance claim processing
**Operational Model:** - Mobile service capability - Shop-based operations available - Combination mobile/shop model - Multiple revenue channels - Part of Neighborly network
## System Health
**Corporate Structure:** - Part of Neighborly (largest home services franchisor) - Headquarters: Waco, Texas - Franchising Since: 1977 - FDD Year: 2025
**Industry Position:** - Established brand with 47+ years history - National presence and recognition - Cross-marketing with Neighborly brands - Insurance company relationships
**Industry Trends:** - Auto glass market steady with vehicle ownership - Advanced driver-assistance systems (ADAS) recalibration needed - Home renovation and window replacement demand - Commercial building maintenance ongoing - Energy-efficient window upgrades trending
## Franchisee Experience
**Ideal Candidate Profile:** - Sales and customer service orientation - Management experience preferred - Comfortable with technical services (training provided) - Business operations acumen - Community involvement interest
**Training and Support:** - Comprehensive initial training program - Technical training for glass services - Sales and customer service training - Business management systems - Neighborly network resources
**Neighborly Benefits:** - Cross-referral network with other Neighborly brands - Shared marketing platforms - Vendor purchasing programs - Technology and systems support - National account opportunities
## Key Considerations
**Strengths:** - 47+ years of franchising experience - Part of Neighborly network (largest home services franchisor) - Multiple market segments (auto, residential, commercial) - Strong average revenues ($629K) - VetFran discount for veterans (20% off) - Reasonable payback period (3.2-5.2 years)
**Challenges:** - Technical skills required (training provided) - Competition from national auto glass chains - Insurance company pricing pressures - Weather-dependent demand patterns
**Risk Factors:** - Auto glass competition (Safelite, national chains) - Economic sensitivity of discretionary glass work - Labor availability for technicians - Vehicle technology changes (ADAS complexity)
## Validation Questions
Prospective franchisees should ask the following during due diligence:
1. What is the breakdown of revenue by segment (auto, residential, commercial)?
2. Can you provide Item 19 data specific to my target market type?
3. What percentage of franchisees achieve the $629K average and in what timeframe?
4. How does the Neighborly network benefit Glass Doctor franchisees specifically?
5. What is the territory size and how is exclusivity defined?
6. What training is provided for technical glass services?
7. How are insurance company relationships managed and what are typical margins?
8. What technology platforms support operations?
9. What is the recommended business model (mobile, shop, or combination)?
10. How do franchisees recruit and retain skilled technicians?
11. What marketing support and lead generation is provided?
12. Can you provide contacts for franchisees in similar markets?
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*This analysis is based on publicly available information as of 2024-2025 and should not be considered as investment advice. Prospective franchisees should conduct their own due diligence, review the Franchise Disclosure Document (FDD), and consult with qualified legal and financial advisors before making any investment decision.*
Ongoing Fees
| Fee Type | Amount | Notes |
|---|---|---|
| Royalty | See FDD of Gross Revenue | - |
| Brand Fund | See FDD of Gross Revenue | - |
Item 19: Financial Performance Representations
No Financial Performance Representations
This franchisor does not provide Item 19 financial performance representations. Approximately 35% of franchisors choose to disclose this information.
Recommendation: Request financial information directly from existing franchisees listed in Exhibit I during your due diligence. Contact 10-15 franchisees to gather revenue and profitability data before making an investment decision.
Learn more about Item 19 disclosures →Risk Assessment
Items to Review
No notable items identified
Positive Indicators
Review FDD for positive factors
Due Diligence Recommendations
Contact 10-15 existing franchisees to gather operational and financial insights
Franchisee interviews are the most valuable source of information about day-to-day operations and realistic financial expectations.
Have a franchise attorney review the Franchise Agreement
Professional legal review can identify unfavorable terms and potential negotiation points.
Research local market conditions and competition
Understanding your specific market is essential for success, regardless of system-wide performance.
Download Complete FDD
Access the full Franchise Disclosure Document including all 23 items, exhibits, and financial statements.
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Learn More About FDDs
New to franchise investing? Our educational guides will help you understand what to look for in the Glass Doctor FDD.
The Ultimate Guide to FDDs
Learn how to read and analyze Franchise Disclosure Documents
Understanding Item 7: Initial Investment
How to evaluate franchise investment costs
FDD Item 5: Initial Fees Explained
What you pay upfront to become a franchisee
Item 20: Franchisee Information
Analyze system growth and contact franchisees
About Glass Doctor Franchise
Glass Doctor is a franchise that offers entrepreneurs the opportunity to own and operate their own business within an established system. As of the 2026 Franchise Disclosure Document, the system has grown to 201 locations across the United States. This analysis provides prospective franchisees with key insights from the FDD to support informed investment decisions.
Glass Doctor Franchise Cost
The total initial investment required to open a Glass Doctor franchise ranges from See FDD for details. This investment includes the initial franchise fee of See FDD for details, along with expenses for real estate, equipment, inventory, training, and working capital to sustain operations during the initial period. Ongoing fees include a royalty fee of See FDD of gross sales. Prospective franchisees should review Item 7 of the FDD for a complete breakdown of estimated initial investment costs.
Glass Doctor Item 19 Financial Performance
Glass Doctor does not provide financial performance representations in Item 19 of their FDD. Approximately 35% of franchisors choose to disclose this information. Without franchisor-provided financial data, prospective franchisees should contact existing franchisees directly to gather information about revenue, expenses, and profitability. The franchisee contact list in Exhibit I provides names and contact information for current and former franchise owners.
Glass Doctor Franchise Growth and System Health
The Glass Doctor franchise system has shown stable performance based on unit count data from Item 20 of the FDD. Prospective franchisees should examine the historical data on unit openings, closings, and transfers to understand the system's trajectory and identify any concerning trends.
Glass Doctor Franchise Investment Considerations
The Glass Doctor FDD contains important disclosures that prospective franchisees should carefully review before making an investment decision. Key factors to evaluate include the franchise fee structure, ongoing royalty requirements, territory rights, termination history, and franchisor support systems. Every franchise investment carries risk, and this analysis should be combined with professional legal and financial advice. Review the complete FDD and speak with current franchisees to gain a comprehensive understanding of the opportunity.
Due Diligence Recommendations for Glass Doctor
Before investing in a Glass Doctor franchise, prospective franchisees should:
- Contact multiple existing franchisees to gather operational and financial insights
- Have a franchise attorney review the Franchise Agreement and all exhibits
- Research local market conditions and competitive landscape
- Develop a detailed business plan with realistic financial projections
- Verify all information provided by the franchisor independently
Download the Glass Doctor FDD
Access the complete Glass Doctor Franchise Disclosure Document, including all 23 Items, exhibits, franchise agreement, and audited financial statements. FreeFDDs™ provides free access to FDDs to promote franchise transparency and help prospective franchisees make informed decisions. The FDD contains critical information that should be reviewed in its entirety before making any investment decision.
Disclaimer
This analysis report is provided for informational purposes only. The data presented has been extracted from the Franchise Disclosure Document and may contain errors or omissions.
Prospective franchisees should conduct their own due diligence, review the complete FDD document, and consult with qualified legal and financial advisors before making any investment decisions.